The Township of Falls Authority office is open to drive-thru and walk-in customers.
We have resumed in-house appointments. Customers may be asked a series of Covid-19 related questions before scheduling an appointment (see below). We ask that all customers keep a 6-foot distance during the appointment for the protection of everyone. If any of the below symptoms arise after the appointment is made, we ask that you contact us to reschedule for a later date when symptoms resolve. The questions that may be asked are as follows:
Do you have a fever?
Do you currently have a cough or sore throat?
Have you traveled internationally within the last 14 days?
Have you been in contact with someone with known or suspected Covid-19?
Do you live with or have you been around someone who has exhibited signs and symptoms of fever and/or respiratory infection such as a cough or sore throat?
If the answers to any of the above questions is “YES” please wait to schedule an appointment.
When you see our distinctive trucks and dedicated staff in your neighborhood carrying out their essential water and sewer services tasks, for your protection and theirs, please do not approach them. If you are curious about their work, feel free to call the office to learn more (215-946-6062).
We are mindful of the inconvenience these precautionary measures impose on some of our customers. We will notify you of further Corona Virus Response changes on our website. You may contact us at INFO@TOFA-PA.COM if you have any comments or questions.